What are the available call control mechanisms?

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Call control can be done via voice commands, a built-in touch panel, a smartphone Mobile App, an optional Tablet Controller, or a standard telephone set plugged into the device RJ11 port.

Call control using voice commands

Examples of call control commands are:

  • “Alexa, call [name in your contact list]. Examples:“Alexa, call John Smith’s mobile.” 
    • “Alexa, call John Smith’s office.”
  • Alexa, call [number].”  Examples:
    • “Alexa, call 1-408-393-8892.”
    • “Alexa, call 3359.”
  • “Alexa, answer the call.” 
  • “Alexa, hang up.” or “Alexa, end call.”

Note: To use voice commands to call by name, you need to populate the contacts in the Alexa App.  It is also recommended that you synch up your Alexa App contacts with your contacts in the Mobile App and the Tablet Controller.

Call Control using Touch Panel

There are six buttons on the touch panel. You can use some of them for call controls. There are also LED displays associated with these buttons.

  • Phone: Call pickup/hangup
  • Phone Mute: Mute voice to the remote party in active calls.
  • Volume Up/Down: Control the call volume.
  • Cloud Mute: enable/disable Alexa interactions.

Call Control using the Mobile App

The BuddyTalk Mobile App offers the following call control mechanisms:

  • Calling using Mobile App dial pad
  • Call History based calling
  • Contacts based calling
  • Incoming call pickup or rejection
  • Phone Mute during action call

Note that when using Mobile App Contacts-based calling, the BT110 uses the Contacts in the Mobile App which may not be the same as the Contacts in the Alexa App used in the Voice Commands based calling.  Please also see Features and Functionality of BuddyTalk Tablet Controller and Mobile App for how the Contacts can be synchronized and imported.

Call Control using Tablet Controller

The BuddyTalk Tablet Controller offers the following call control mechanisms:

  • Calling using the dial pad
  • Call History based calling
  • Contacts based calling
  • Incoming call pickup or rejection
  • Phone Mute during action call
  • Call hand-up on active call

Note that, similar to using Mobile App, when using Tablet Controller Contacts-based calling, the BT110 uses the Contacts in the Tablet Controller which may not be the same as the Contacts in the Alexa App used in the Voice Commands based calling.  Please also see Features and Functionality of BuddyTalk Tablet Controller and Mobile App for how the Contacts can be synchronized and imported.

Call Control using POTS phone

The BT devices also offers the familiar RJ-11 POTS-based calling through the POTS phone connected to the device’s RJ11 port.  The user can also switch the call among FXS, BT110 Speakerphone, and the Mobile phone using the Mobile App. See Multiple Voice Interfaces below.

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